Refund Policy

Last Updated: December 24, 2024

This Refund Policy outlines our refund terms for the Secret Friend Slack application operated by ManyMini and owned by Aysegul Yavuz Gokcuoglu.

Free Plan

Secret Friend offers a permanent free plan that includes all game features with specific usage limits:

  • Full access to all game features and functionality
  • Limited number of players per game
  • Limited game duration
  • Limited number of active games at once
  • No credit card required
  • No expiration - use it forever

The free plan is not a trial - it's a complete, permanent offering that you can use indefinitely. Paid plans are available for users who need higher limits on players, game duration, or number of simultaneous games.

Paid Plans

For our paid plans:

  • All purchases are final and non-refundable
  • Subscriptions are charged at the beginning of each billing period
  • You can cancel your subscription at any time to prevent future charges
  • No partial refunds are provided for unused periods

We maintain this no-refund policy because our paid features and limitations are clearly described before purchase, and we offer a permanent free plan with full functionality for users who don't need higher limits. This policy helps us maintain fair pricing and sustainable operations.

Subscription Cancellation

While we don't offer refunds, you can:

  • Cancel your subscription at any time
  • Continue using paid features until the end of your current billing period
  • Switch back to the free plan after your paid period ends
  • Retain access to all your historical game data

Exceptional Circumstances

In cases of unauthorized charges or technical errors in billing, please contact us immediately. These situations will be reviewed on a case-by-case basis, and any appropriate adjustments will be made at our discretion.

Contact Us

If you have questions about our refund policy or need to report a billing issue, please contact us at mert@manymini.app