This Refund Policy outlines our refund terms for the Secret Friend Slack application operated by ManyMini and owned by Aysegul Yavuz Gokcuoglu.
Secret Friend offers a permanent free plan that includes all game features with specific usage limits:
The free plan is not a trial - it's a complete, permanent offering that you can use indefinitely. Paid plans are available for users who need higher limits on players, game duration, or number of simultaneous games.
For our paid plans:
We maintain this no-refund policy because our paid features and limitations are clearly described before purchase, and we offer a permanent free plan with full functionality for users who don't need higher limits. This policy helps us maintain fair pricing and sustainable operations.
While we don't offer refunds, you can:
In cases of unauthorized charges or technical errors in billing, please contact us immediately. These situations will be reviewed on a case-by-case basis, and any appropriate adjustments will be made at our discretion.
If you have questions about our refund policy or need to report a billing issue, please contact us at mert@manymini.app